Salesforce for
Travel & Hospitality

Perfect solution for your travel & hospitality companies to scale with automation.

travel

Streamlining efficiency
in Travel & Hospitality

Engage more travelers and gain a better understanding of their needs with Salesforce CRM for the travel industry. Increase upsells by adding guests to engagement program lists. Streamline booking processes and deliver smarter customer experiences. Create journeys to gain insights into tourist behavior and scale your business with Salesforce for travel and hospitality. We implement best-practice solutions, including custom email templates, Journey Builder, Community Portal, Newsletter Landing Page, transactional and commercial emails, and integration with third-party systems. Contact us today to learn how we can help your travel business thrive.

Engage more travelers and gain a better understanding of their needs with Salesforce CRM for the travel industry. Increase upsells by adding guests to engagement program lists. Streamline booking processes and deliver smarter customer experiences. Create journeys to gain insights into tourist behavior and scale your business with Salesforce for travel and hospitality. We implement best-practice solutions, including custom email templates, Journey Builder, Community Portal, Newsletter Landing Page, transactional and commercial emails, and integration with third-party systems. Contact us today to learn how we can help your travel business thrive.

Salesforce Features for Travel & Hospitality

We kindly request you to share your Salesforce project requirements with us, and we will make arrangements for a discussion on timelines, budgets, and the next steps at a time that works for both parties

Marketing Automation

Enables travel and hospitality companies to do personalized email campaigns, lead management, social media management, and real-time marketing analytics to optimize their campaigns.

Transactional & Commercial Emails

Configuration of transactional and commercial emails to boost engagement strategy of prospects and customers. For example, a transactional email could be sent in response to a customer's interaction with a website. Commercial emails could be sent when prospects are opted-in for promotional content.

Journey Builder

Configuration of transactional and commercial emails to boost engagement strategy of prospects and customers. For example, a transactional email could be sent in response to a customer's interaction with a website. Commercial emails could be sent when prospects are opted-in for promotional content.

Newsletter Landing Page

Newsletter landing page configuration to improve prospects’ engagement model. After finishing a newsletter subscription process, a new subscriber automatically receives a greeting card and a discount coupon. If a subscriber doesn’t open the newsletter within 6 months, then a special reminder will be sent.

Community Portal

Salesforce's Community Cloud allows travel and hospitality companies to create online communities for customers, partners, and employees. This can help facilitate collaboration and improve customer engagement.

Analytics and Reporting

Include customizable dashboards that provide real-time insights into key metrics and KPIs, data visualization tools that allow companies to view their data in different ways (such as graphs, charts, and maps), predictive analytics to help identify trends, and custom reports that can be automated for streamlined reporting processes.

Integrations

Salesforce offers integration capabilities in the form of API integration to connect Salesforce data with other applications and systems. This streamlines data sharing and automates processes. Third-party integrations enable companies to integrate with applications such as email marketing tools, social media platforms, and booking engines, enhancing Salesforce's functionality and providing a more seamless customer experience.

Reviews

Join 250 + companies who’ve reached Salesforce bliss with Routine Automation
simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

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Benefits for Travel & Hospitality

Reach the highest goals with Salesforce for hotels

Benefits for Automotive
Increased sales
Robust data
analytics
Customer experience improvement
Improved customer
experience
Partnerships & new dealer programs acceleration
Boosted customer
data
Reduced workload
Marketing
Automation

Salesforce for Travel
& Hospitality FAQ

If you still have questions, please open one of them. We’ve got answers:
What is Salesforce for the travel & hospitality industry?

A cloud-based customer relationship management (CRM) platform that provides automation tools to improve relationships with customers and boost the guest experience. It includes specified solutions for both travel and hospitality businesses, allowing them to streamline operations, integrate customer data with other systems, automate marketing campaigns, and gain real-time insights through analytics and reporting.

What is the typical timeframe for implementing Salesforce in the travel & hospitality industry?

The timeframe can vary, ranging from a few weeks to multiple years, depending on the scope of work and project estimation. This includes the following approach: design and specify, implement, test, deploy, evolve. To get a better understanding of the anticipated timeframe, please provide our team with project details.

What are the costs associated with Salesforce implementation for travel & hospitality?

The final price is determined by factors such as the scope of work, project timeline, and rates of a Salesforce partner. Contact us to receive a personalized estimation that fits your specific business needs.

Is it possible to conduct Salesforce implementation in-house without external assistance?

Yes, you can work with in-house Salesforce engineers for implementation. However, this comes with risks associated with the expertise level of your Salesforce specialists. To mitigate these risks and ensure a successful implementation, it is recommended to work with a Salesforce partner who possesses the necessary expertise, takes responsibility, bears risks, and provides support at each stage of the project.  

What are the benefits of a Salesforce partner for travel & hospitality industry?

A competent Salesforce Partner is a crucial asset, as they go beyond being just order takers and serve as valuable consultants who actively listen to your needs and offer guidance. It's imperative to collaborate with a partner who possesses expertise in the travel and hospitality industry, and technical proficiency.

Which services does Routine Automation provide to travel and hospitality companies?

Routine Automation can assist with implementing Salesforce solutions, ensuring proper configuration and customization to meet specific needs. We can also help companies integrate Salesforce solutions with other systems and applications, such as booking engines and hotel management systems. Additionally, the RA team can aid companies in customizing their Salesforce solutions to meet unique business requirements, and in migrating data from legacy systems to Salesforce for a seamless transition. Furthermore, we provide training and ongoing support to help companies optimize their use of Salesforce solutions.  

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