Salesforce for
Travel & Hospitality
Perfect solution for your travel & hospitality companies to scale with automation.
Salesforce Features for Travel & Hospitality
We kindly request you to share your Salesforce project requirements with us, and we will make arrangements for a discussion on timelines, budgets, and the next steps at a time that works for both parties
Enables travel and hospitality companies to do personalized email campaigns, lead management, social media management, and real-time marketing analytics to optimize their campaigns.
Configuration of transactional and commercial emails to boost engagement strategy of prospects and customers. For example, a transactional email could be sent in response to a customer's interaction with a website. Commercial emails could be sent when prospects are opted-in for promotional content.
Configuration of transactional and commercial emails to boost engagement strategy of prospects and customers. For example, a transactional email could be sent in response to a customer's interaction with a website. Commercial emails could be sent when prospects are opted-in for promotional content.
Newsletter landing page configuration to improve prospects’ engagement model. After finishing a newsletter subscription process, a new subscriber automatically receives a greeting card and a discount coupon. If a subscriber doesn’t open the newsletter within 6 months, then a special reminder will be sent.
Salesforce's Community Cloud allows travel and hospitality companies to create online communities for customers, partners, and employees. This can help facilitate collaboration and improve customer engagement.
Include customizable dashboards that provide real-time insights into key metrics and KPIs, data visualization tools that allow companies to view their data in different ways (such as graphs, charts, and maps), predictive analytics to help identify trends, and custom reports that can be automated for streamlined reporting processes.
Salesforce offers integration capabilities in the form of API integration to connect Salesforce data with other applications and systems. This streamlines data sharing and automates processes. Third-party integrations enable companies to integrate with applications such as email marketing tools, social media platforms, and booking engines, enhancing Salesforce's functionality and providing a more seamless customer experience.
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Benefits for Travel & Hospitality
Reach the highest goals with Salesforce for hotels
analytics
experience
data
Automation
Salesforce for Travel
& Hospitality FAQ
What is Salesforce for the travel & hospitality industry?
A cloud-based customer relationship management (CRM) platform that provides automation tools to improve relationships with customers and boost the guest experience. It includes specified solutions for both travel and hospitality businesses, allowing them to streamline operations, integrate customer data with other systems, automate marketing campaigns, and gain real-time insights through analytics and reporting.
What is the typical timeframe for implementing Salesforce in the travel & hospitality industry?
The timeframe can vary, ranging from a few weeks to multiple years, depending on the scope of work and project estimation. This includes the following approach: design and specify, implement, test, deploy, evolve. To get a better understanding of the anticipated timeframe, please provide our team with project details.
What are the costs associated with Salesforce implementation for travel & hospitality?
The final price is determined by factors such as the scope of work, project timeline, and rates of a Salesforce partner. Contact us to receive a personalized estimation that fits your specific business needs.
Is it possible to conduct Salesforce implementation in-house without external assistance?
Yes, you can work with in-house Salesforce engineers for implementation. However, this comes with risks associated with the expertise level of your Salesforce specialists. To mitigate these risks and ensure a successful implementation, it is recommended to work with a Salesforce partner who possesses the necessary expertise, takes responsibility, bears risks, and provides support at each stage of the project.
What are the benefits of a Salesforce partner for travel & hospitality industry?
A competent Salesforce Partner is a crucial asset, as they go beyond being just order takers and serve as valuable consultants who actively listen to your needs and offer guidance. It's imperative to collaborate with a partner who possesses expertise in the travel and hospitality industry, and technical proficiency.
Which services does Routine Automation provide to travel and hospitality companies?
Routine Automation can assist with implementing Salesforce solutions, ensuring proper configuration and customization to meet specific needs. We can also help companies integrate Salesforce solutions with other systems and applications, such as booking engines and hotel management systems. Additionally, the RA team can aid companies in customizing their Salesforce solutions to meet unique business requirements, and in migrating data from legacy systems to Salesforce for a seamless transition. Furthermore, we provide training and ongoing support to help companies optimize their use of Salesforce solutions.
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