Salesforce
for Retail

Explore the best Salesforce retail and consumer goods solution.

automative

Enhancing Business Operations in Retail

Deliver a happier shopping experience to customers via Salesforce retail. Reduce operational costs and save time. Salesforce for Retail provides business automation solutions to optimize workload and increase performance. Get a seamless shopping experience and increase the number of loyal customers with features from Service, Marketing, Commerce Clouds and Loyalty Management by Salesforce. Build a personalized customer journey to sell more, faster and effectively. 

Deliver a happier shopping experience to customers via Salesforce retail. Reduce operational costs and save time. Salesforce for Retail provides business automation solutions to optimize workload and increase performance. Get a seamless shopping experience and increase the number of loyal customers with features from Service, Marketing, Commerce Clouds and Loyalty Management by Salesforce. Build a personalized customer journey to sell more, faster and effectively.

Salesforce Features for Retail

Share your Salesforce project needs with us, and we will arrange a meeting to discuss timelines, budgets, and the next course of action.

Experience Cloud

Experience Cloud Site allows creating B2B Store on an existing one. Add a B2B Store to a site by using the site’s domain and settings, branding and styling to present an integrated experience to users. After adding you can use commerce pages and components to design your commerce experience.

Omni-channel

Improve customer support strategy and address customers’ challenges faster with Omni channel as a multi-channel customer support solution to manage as many communication channels as you want - web, email, phone, etc. Omni channel intelligently routes cases to appropriate agents based on complex pre-set conditions. 

Email Templates Builder

Execute targeted and personalized email campaigns that align with your unique branding and messaging requirements, and seamlessly integrate them with Salesforce Marketing Cloud.

Field Service Lightning

Field Service Lightning set up and its customization. The solution helps businesses manage agents by keeping track of locations, assigning them to the right places at the correct times, and making sure they have all the information they need to do their job well.

Scheduled Actions

The solution allows Salesforce to create a flow interview record and pause it until the scheduled time occurs. With scheduled actions, the client can manage how often, through which channel and at what time managers should get in touch with a prospect and customer by optimising customer support and communication.

Integrations

Integrations with major data sources and systems with key warehouse systems – accounting, inventory, and order management. Commerce Cloud and Service Cloud integration. Marketing Cloud Social Studio integration with LinkedIn and Facebook to deliver better engagement with customers coming from social networks. Integration between Salesforce and messengers.

Reviews

Join 250 + companies who’ve reached Salesforce bliss with Routine Automation
simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

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Benefits for Retail

Let your retail business achieve the highest goals.

Benefits for Automotive
Increased sales
Improved Customer Support Services
Customer experience improvement
Increased Digital Engagement
Partnerships & new dealer programs acceleration
Time & Cost
Savings
Reduced workload
Boosted Field Service

Salesforce for
Retail FAQ

If you still have questions, please open one of them. We’ve got answers:
What is Salesforce for the retail industry? 

Salesforce for the retail industry is a cloud-based customer relationship management (CRM) platform that provides business automation solutions for retail companies to deliver a better shopping experience, boost loyalty and increase revenue. 

How much time does it take to implement Salesforce for retail?

The duration can vary widely, ranging from a few weeks to several years, contingent upon factors such as the scope of work and estimation. The approach typically includes stages such as design and specification, implementation, testing, deployment, and development. To better understand what to anticipate in terms of project duration, please share more details with us. 

How much does it cost to implement Salesforce for a logistics company?

The cost of your project will be determined by several factors, including the scope of work, project timeline, and rates of a Salesforce partner. Feel free to reach out to us to discuss your specific business needs and receive a personalized estimation that fits your requirements.  

What's the cost of Salesforce implementation?

The cost of a Salesforce project is influenced by multiple factors, including the scope and timeline of the project, as well as the rates of the Salesforce partner. For a personalized estimation, please reach out to the RA team to discuss your specific requirements. 

Is it possible to adopt Salesforce in-house without external guidance? 

You can manage Salesforce implementation on your own, but it comes with risks tied to the expertise of hired Salesforce specialists. To fully leverage your investment, engaging an experienced Salesforce partner who possesses the required expertise, takes risks, assumes responsibility, and provides continuous ongoing support is crucial for the success of your Salesforce implementation.   

What are pros of cooperating with a Salesforce partner?

A competent Salesforce Partner is a crucial asset, as they go beyond being order takers and serve as valuable consultants who actively listen to your needs and offer insightful guidance. It's imperative to collaborate with a partner who possesses expertise in your business requirements, retail-specific needs, and technical proficiency. 

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