Salesforce
for eCommerce

Salesforce solution for eCommerce companies to drive automation and reduce manual work.

automative

Optimizing Business
Efficiency in eCommerce

Increase the volume of sales orders and deliver a better customer experience with E-commerce CRM from Salesforce. Choose Commerce Cloud to scale faster. Simplify purchase processes with automation to win customers' loyalty, build a personalized approach, and boost a purchase life cycle. Convert more shoppers with the help of a seamless B2C Commerce solutions from Salesforce. Order and inventory management, mobile application, QR-code scanners and other tools to improve your inventory and order systems.

Increase the volume of sales orders and deliver a better customer experience with E-commerce CRM from Salesforce. Choose Commerce Cloud to scale faster. Simplify purchase processes with automation to win customers' loyalty, build a personalized approach, and boost a purchase life cycle. Convert more shoppers with the help of a seamless B2C Commerce solutions from Salesforce. Order and inventory management, mobile application, QR-code scanners and other tools to improve your inventory and order systems.

Salesforce Features for eCommerce

Please inform us of your Salesforce project requirements, and we will arrange a suitable time to discuss timelines, budgets, and the subsequent steps.

Inventory Management System

It allows tracking and managing inventory consumption by creating product requests, as well as facilitating returns and repairs of purchased items creating a return orders system. The configuration and implementation of the inventory management system will boost inventory strategy and reduce workload.

Open Commerce API

The solution allows external web apps to interface with e-commerce functionality as a cart and a checkout. It can provide data object access to products and catalogues. Configuration of the open commerce API technology to simplify and accelerate the access for external applications.   

The Order Management Connector

The Order management solution helps to deliver omni-channel journeys and fulfill unlock inventory. A special connector should be configured to connect Salesforce with the Order Management system. The connector provides flow customization to modernize sections for a convenient use-enhancing interface.

Integrations

Integrations with loyalty programs and payment systems such as Stripe, PayPal, etc. for order management using the B2C Commerce payment processor. Configuration of bills and invoices to provide payment processing and invoicing at the right place and at the time.

Mobile Application & QR-code Scanners

User-friendly mobile app development and its customization using Flutter to improve the usage of the interface and deliver a better user experience. Mobile app integration with the website to improve customer experience. QR-code scanners allow customers to go to the website smarter and faster.

Marketing Cloud Social Studio

Imagine you own a retail business and want to boost customer engagement on social media platforms like LinkedIn and Facebook. With Marketing Cloud Social Studio, you can easily schedule, publish, and manage social media content across multiple social networks from one centralized platform. You can also monitor social media conversations about your brand, analyze social media performance, and gain insights to optimize your social media strategy.

Reviews

Join 250 + companies who’ve reached Salesforce bliss with Routine Automation
simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

simple
Ivan Gammel Dr Smile | СТО
star star star star star
They’ve saved the team more than $112,000 this yearThanks to Routine Automation’s work, the client’s ROI is great.

Their excellent communication and adaptability to the client’s processes have been key to the project’s success. Their main strength is their expertise — they have great Salesforce engineers. They should keep doing what they’re doing.

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Benefits for eCommerce

Achieve the best results for your eCommerce business

Benefits for Automotive
Increased sales
Integrated Sales
and Marketing Automation
Customer experience improvement
Real-time reporting and predictive analytics
Partnerships & new dealer programs acceleration
Reduced manual
effort and
minimized errors
Reduced workload
Insights into customer behavior and preferences

Salesforce for
eCommerce FAQ

If you still have questions, please open one of them. We’ve got answers:
What is Salesforce for eCommerce industry?

Customer relationship management software (CRM) that automates manual tasks and manages customer data. It allows tracking customer interactions, gaining insights into customer behavior and preferences, and increasing upsells. Additionally, Salesforce provides efficient order and inventory management capabilities, advanced analytics, and reporting. Omnichannel customer support services, and more.

How long does it take to configure Salesforce for eCommerce?

The duration of the project can range from weeks to years, depending on the scope of work, and estimation, and consists of the following stages: design session, implementation, test, deployment. Get in touch with the RA team to discuss project details and determine the expected timeline.

What's the cost of Salesforce implementation for eCommerce companies? 

The cost determines based on several factors including timeline and scope of work, along with rates of the Salesforce partner. Reach our team to get a personalized estimation for your special business automation requests.

Is it possible to implement Salesforce in-house without external assistance?

As an option, you can implement Salesforce independently and bear all risks associated with the proficiency of hired Salesforce specialists. However, to fully realize the potential of your investment, it's imperative to collaborate with a certified Salesforce partner, who possesses the necessary expertise, bears risks and provide the business specifics of eCommerce industry in addition to engineering expertise.

What are the benefits of an outsourced Salesforce partner?

By engaging a Certified Salesforce Partner, you can eliminate the need for an in-house hiring process and enjoy significant time and cost savings. These dedicated professionals have vast experience in implementing Salesforce solutions for ecommerce teams. You can trust their expertise to cover all aspects, from strategic planning for optimal business outcomes to the intricate details involved in delivering successful solutions. 

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